Payroll prepared from the jobs, not from memory.
Clair reads completed jobs, sold estimates and timesheets in ServiceTitan, applies the commission plan you approved once, and checks it against what your payroll provider paid last time. On Gusto she enters the commissions on the open payroll; you review it and press Submit.
Payroll for Oct 6–19 is ready: 23 people, $9,570 in commissions.
22 of 23 technicians matched to Gusto; Luis R. needs a link (his ServiceTitan name differs).
Two things to check: 6.5 hours on jobs with no clock-in (Tuesday, Ben K.), and $310 commission on an invoice refunded Monday, which I held back.
Per-person amounts are in your DM; this channel sees totals only.
| Rule | People | Commission |
|---|---|---|
| 5% of completed service revenue | 17 | $3,750 |
| 3% of sold installs | 6 | $4,500 |
| $40 per membership sold | 9 | $1,320 |
Clair · Acme demo shop · AI-generated, check before acting
One card. You click.
Proposed · Enter commissions on the open Gusto payroll (not submitted)
22 people, $9,190 as Commission on the Oct 6–19 payroll. Nobody's existing commission is touched; Luis R. is left for you.
Enter commissions on the open Gusto payroll · per-person sheet sent to your DM · nothing happens until someone approves
Done · Enter commissions on the open Gusto payroll (not submitted)
22 people, $9,190 as Commission on the Oct 6–19 payroll. Nobody's existing commission is touched; Luis R. is left for you.
Enter commissions on the open Gusto payroll · per-person sheet sent to your DM
Done by @Maria · $9,190 entered for 22 people; nothing was submitted
What did my installs actually make last year?Booked margin 68%; real margin 56% once equipment is priced at what you paid, crew hours at their own rate, commissions and callbacks counted.See the example → Vendor price watch
Ferguson sent a new price list.Drop the PDF in Slack. 14 items rose 6–9%; she proposes the pricebook update, with your markup tiers, for one click into ServiceTitan.See the example → The weather call
Cold front Thursday.Wednesday evening she flags it: no-heat calls up about 30%, two service techs under-booked Friday, tune-ups to move.See the example → Missed calls, before 8am
Who called last night and never heard back?The call sheet lands in #dispatch at 7: time, area, what they asked for, so the CSRs work it before the board fills.See the example →
Hire Clair for your shop.
Connect ServiceTitan and Slack this afternoon. She sends her first brief Monday.
Hire Clair