← Use cases · Dispatcher

Every missed call, on the list before the board fills.

A missed call that never gets a callback is the most expensive lead you have. Clair posts the list every morning, worked in order.

Clair · 7:00 AM
Clair AGENT

11 calls came in after hours; 4 never heard back.

Two asked about no cooling, one about a water heater leak, one about a quote. The leak is first: those book same day 70% of the time when called back within an hour.

Over the last 90 days, 112 missed calls never got a callback.

TimeAreaAsked aboutCallback
10:42 PMWest AshleyWater heater leakNone
9:15 PMMt PleasantNo coolingNone
8:03 PMSummervilleNo coolingNone

Clair · Acme demo shop · AI-generated, check before acting

Then she does the work

One card. You click.

ClairAGENT

Proposed · Call sheet: 4 missed calls never returned
Posts the list (time, area, what they asked for) to #dispatch for the CSRs to work before 8.

Post a call sheet to a channel · nothing happens until someone approves

ApproveDecline
ClairAGENT

Done · Call sheet: 4 missed calls never returned
Posts the list (time, area, what they asked for) to #dispatch for the CSRs to work before 8.

Post a call sheet to a channel

Done by @Jim · posted 4 rows to #dispatch

More of her work

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