← Use cases · Outreach with Onepath

She picks who to call. Onepath makes the calls.

Clair builds the list from your ServiceTitan history, sizes it to the crew's open hours, and hands it to Onepath. Onepath runs the calls and texts, and the results come back to Clair so the next list is sharper.

Jim · owner
@Clair We have room in November. Who should we go after?
Clair AGENT

412 customers have an AC unit 12+ years old and a repair in the last 18 months. Another 96 members lapsed this year.

The board has room for about 60 replacement estimates in November. I'd start with the 180 households whose repair bills topped $600: last fall that group booked estimates at 3x the rest.

Offer: the fall rebate plus financing, by voice call first, then a text two days later to anyone who didn't pick up.

ListHouseholdsWhy themOrder
Old AC, repair over $600180Booked at 3x last fall1
Old AC, any repair232Equipment 12+ years2
Lapsed members96Renewal plus a tune-up slot3

Clair · Acme demo shop · AI-generated, check before acting

Then she does the work

One card. You click.

ClairAGENT

Proposed · Hand a prioritised list to Onepath
180 households, replacement offer with the fall rebate, voice call then text. Onepath's agents book estimates into the open November slots.

Hand a prioritised list to Onepath · nothing happens until someone approves

ApproveDecline
ClairAGENT

Done · Hand a prioritised list to Onepath
180 households, replacement offer with the fall rebate, voice call then text. Onepath's agents book estimates into the open November slots.

Hand a prioritised list to Onepath

Done by @Jim · list of 180 handed to Onepath

More of her work

Hire Clair for your shop.

Connect ServiceTitan and Slack this afternoon. She sends her first brief Monday.

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