Hire when the board says so.
Clair sets the forecast against what your crew can actually run, so a hire is a number, not a hunch.
Jim · owner
@Clair Do I fill a ninth HVAC tech in October?
Clair AGENT
Yes, from the second week of October.
HVAC service runs at 94% of capacity for the next six weeks, and the forecast says about 12 more calls a week than this crew can run. A new tech runs 10 to 12 a week once ramped.
At your $1,400 average HVAC job, that is about $15,000 a week of work the board is turning away today. A new tech covers their cost in about week 4, counting the ride-along weeks.
Clair · Acme demo shop · AI-generated, check before acting
More of her work
What callbacks cost
Which jobs come back, and what do they cost us?Warranty and callback visits tied to the original job, by technician and job type, in dollars of unpaid time and parts.See the example → Technician scorecards
How did each tech do this month?Close rate, average ticket, memberships sold, callbacks and hours on jobs, per technician, against their own last quarter and the shop's median.See the example → Permit applications
Pull the permits for next week's installs.From each sold install's address, equipment and job type, she fills the city or county application and lists what still needs a signature.See the example → The Monday brief
Nobody asks. It arrives at 6.The week ahead in one post: revenue and visits with their ranges, who has room, the weather, and three plays with owners.See the example →
Hire Clair for your shop.
Connect ServiceTitan and Slack this afternoon. She sends her first brief Monday.
Hire Clair