The week ahead, before the coffee.
Every Monday at 6, Clair posts the brief to your owners' channel: the numbers with honest ranges, the board, the weather, and three things to do about it.
A normal week: $121K invoiced expected (range $104K–$139K), about 140 jobs.
HVAC service is near full through Thursday; plumbing has 22 open hours. Freeze Saturday night.
Three plays: move $40/day of ads to plumbing (Dana), call the 4 lapsed members with tune-ups due (Onepath), chase the two builder invoices over 60 days (Maria).
Clair · Acme demo shop · AI-generated, check before acting
One card. You click.
Proposed · The weekly brief, every Monday at 06:00
Posts the brief to #owners on schedule: headline numbers with ranges, the board, the weather, three plays.
Standing rule: the weekly brief on a schedule · nothing happens until someone approves
Done · The weekly brief, every Monday at 06:00
Posts the brief to #owners on schedule: headline numbers with ranges, the board, the weather, three plays.
Standing rule: the weekly brief on a schedule
Done by @Jim · standing rule set: the brief every Monday at 06:00 in #owners
Whose plan is up next month?Members due for renewal or a missed tune-up, ranked by what they spend, handed to Onepath to call and text, with the renewals read back.See the example → Review follow-ups
Did yesterday's customers hear from us?Every completed job gets a review request from your number the next day. A bad review goes to the manager with the job's history, so the reply is ready the same day.See the example → Numbers for the bank
Send the Q3 numbers to our banker.A private page at your own link, with charts and the forecast range, that the banker opens without a login. The link stops working after 30 days.See the example → Ad budget throttled to the board
Can we take more HVAC work next week?A full board means less spend on the campaigns that feed it; room means more, inside the floor and ceiling you set.See the example →
Hire Clair for your shop.
Connect ServiceTitan and Slack this afternoon. She sends her first brief Monday.
Hire Clair